Service lost
Ever been in a situation where you finally found that piece of dress in the design that you've been searching for, all these while? Hanging in the windows of an exclusive looking store, inviting you to come in and try it on...
And you step in, act as polished as you can possibly be, picked up the item, check out the size (and a quick glimpse at the price tag)...ah, of course, it is not in the size that you want. It had to be like 3 sizes down. So you looked around for the sales person and asked if they have it in your favourite size...
The sales person was all apologetic when she told you.."Sorry, maam, this is the only size available", took the item gently from your hands and proceed to hang it back at the window display...gently swaying to the air flowing from the air-conditioner directly above it, enticing and inviting yet another unsuspecting prospect to walk-in and....the story goes on.
Then she discreetly walked away, leaving you in a daze before you could even ask her for anything else. And you do..you do want to ask her if she could suggest some other items of similar design or other colours or even if the store has another outlet where you could possibly get the design you so wanted.
But alas! that is not to be...so you walked out of the store and most probably would not walk in again. Ever.
And you step in, act as polished as you can possibly be, picked up the item, check out the size (and a quick glimpse at the price tag)...ah, of course, it is not in the size that you want. It had to be like 3 sizes down. So you looked around for the sales person and asked if they have it in your favourite size...
The sales person was all apologetic when she told you.."Sorry, maam, this is the only size available", took the item gently from your hands and proceed to hang it back at the window display...gently swaying to the air flowing from the air-conditioner directly above it, enticing and inviting yet another unsuspecting prospect to walk-in and....the story goes on.
Then she discreetly walked away, leaving you in a daze before you could even ask her for anything else. And you do..you do want to ask her if she could suggest some other items of similar design or other colours or even if the store has another outlet where you could possibly get the design you so wanted.
But alas! that is not to be...so you walked out of the store and most probably would not walk in again. Ever.
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